Frequently Asked Questions
We value our customers questions and as always want to provide an answer to your questions in regards to your painting and renovation projects. Below is some of our most frequent questions we hear from our customers.
How long will our project take?
There are several factors that determine how long a project will take to complete. Typically, our smaller projects take 2-5 days, while larger projects can take 7-10 days. However, factors such as weather conditions, supplier availability, and the need for extensive preparation work can extend the timeline for any job.
What is your cost for services in comparison to other painting and restoration companies?
We pride ourselves on offering affordable rates for your projects without compromising on quality or workmanship. Every customer receives the best products available on the market, paired with expert craftsmanship. While we may not be the cheapest contractor, we are also not the most expensive. Our prices are designed to be fair and reasonable, ensuring top-notch quality and workmanship for every project.
Do you offer a warranty?
We offer a comprehensive three-year warranty on all our work, covering both labor and materials. This ensures that your project is protected and provides you with peace of mind. Once our work is completed, you can rest assured that it is backed by one of the industry's leading warranty's.
What is your satisfacation guarantee?
Your satisfaction is our top priority at Jones Painting & Renovation. We are dedicated to delivering the highest level of customer satisfaction to all our clients. If you are not fully satisfied, we will do everything within our power to reach a resolution that meets the original agreement we made with you regarding the scope of work. We value your trust and are committed to ensuring you are delighted with the final result.
How will our personal property be protected from paint?
For interior projects, once you've removed your delicate items, we'll carefully cover all remaining areas and items with clean drop cloths or plastic sheeting to ensure they are fully protected. We treat your home with the same care and respect as if it were our own. For exterior projects, we take great care to safeguard your shrubs and surrounding areas, ensuring no evidence of paint splatter or peelings remains.